Shenzhen Silvercnc Tech Co., Ltd.

Shenzhen Silvercnc Tech Co., Ltd.

5 Axis Vertical Machining Center assembly shop

3 Axis Vertical Machining Center assembly shop

Rotary Table Machining Workshop

Silvercnc technology and its cooperative companies attach great importance to R & D. We firmly believe that only by increasing R & D investment and strengthening the construction of R & D team, can we improve the technical level of products and enhance the competitiveness of products.

silvercnc technology and its cooperative companies are the leading machine tool development enterprises of CNC system and key functional components in China;

Among them, the localization rate of key functional components in domestic five axis high-end CNC machine tool industry is far ahead;

Roller cam technology, direct drive technology, sensor technology, laser direct feedback technology, five axis CNC machine tool and other key technologies have achieved breakthroughs.

Our company has applied for 257 national patents in the field of numerical control, including 162 invention patents; applied for 9 PCT international invention patents and 6 authorized patents; participated in the formulation of 9 national industry standards and completed 2 national scientific and technological achievements appraisal;

The company has a multi professional and interdisciplinary R & D technology team led by Dr. Chen Hu, including foreign experts. The team is composed of doctors who have been engaged in R & D for many years, graduate students with profound theoretical knowledge and senior engineers with rich experience;

The company has established a production university research cooperation platform with Tsinghua University, Harbin University of technology, Beijing University of Aeronautics and Astronautics, Dalian University of technology and other domestic first-class institutions of higher learning, laying the technical foundation and talent foundation for the future development of the company.

2019 year

1. Cooperates with KEDE numerical control, sets up KEDE South China office, sells the high-end five axis numerical control machining center.

2. The international trade officially started in 2019,providing products and services ro the worldwide.

3. International business has achieved good results, and successfully cooperated with customers in France, Turkey, Indonesia and Malaysia

2017 year

1.Invest and become a shareholder to set up machine tool factory, develop machine tool assembly business

2.Cooperated with domestic famous listed companies, the sales volume exceeded 50 million.

2016 year

1. Silvercnc is awarded as Shenzhen famous brand.

2. Expand the types of sales products, Cooperate with international famous brands,develop machine tool probe、tool setter、tool holder sales business

2015 year

Actively carry out sales business, expand 3C processing industry customers, at the end of the year ,the sales is more than 10 million.

2013 year

The company was established in Bao'an, Shenzhen, mainly acting as the agent of Taiwan brand four axis rotary table for sales and service

Service guarantee

To create value for customer is the aim of our service. Our company honors the principle of business integrity, carefully crafted service system, building a reliable service brand for all customers. silvercnc proposes the requirement on systematization of pre-sale, sale, after-sale services, which increase the depth and width of the services. With the upgrade of service system, silvercnc keep increasing the service quality each year to meet with customer’s increasing demands on services

Pre-sale service

1. Providing all kinds of product and technical information on Internet platform to help customer learn more about product and market as well as choosing products rationally.

2. Through related customer’s application case, customer will know product performance and application information more directly, which will help them in selecting suitable product and model.

3. Our sales team and engineer team could provide technique consultation and type selection consultation, providing customized purchasing plan for customers.

Sale service

1. Our company has CRM system and merchandiser department to follow all orders to ensure all orders scheduled on time with high quality and the sales team know the order situation in real time.

2. During the production of CNC Machine, the service center will provide the machine operation manual and space requirements to customers to ensure customer can run the machine smoothly when the machine arrived. Customer could also send stuff to accept training in our workshop during production.

After-sale service

1. Our company has more than 20 stuffs in service center. We have permanent stuff in more than 20 cities in China, which covers main city all over the countries.

2. Service center has service platform, which could follow the service in real time through CRM system to ensure the service quality.

3. The platform clerk carries out a comprehensive visit to the results of all service orders, to handle the customer’s feedback promptly.

4. The marketing department and R & D department choose customers to conduct satisfaction surveys every month to continuously improve the quality of products and services.

5. Holding monthly quality meeting to analysis of service failure, propose improvement plan.

6. The company has set up a R&D application team, which has been working on CNC Machine application technology for a long time to help customers solve technological problems in application. Basic maintenance training、Regular maintenance service 、Professional technique support、 Professional maintenance management delivery.